Privacy policy

PRIVACY POLICY

Dip Protect has assumed the obligation to protect its customers' and users' privacy. For that purpose, we have compiled the present Privacy Policy principles regarding the collection, use, publication, transmission, and storage of customer data. Our Internet-based activities are in accordance with the laws of the Republic of Estonia and the relevant legislative acts of the European Union, as well as all the best practices. Please take a few minutes and familiarize yourself with our Privacy Policy.

Personal data collection and use 
Personal data is the data Dip Protect collects for the purpose of identifying and communicating with the customer. Personal data collection may occur with the client's consent in the following ways:

  • By providing the contact information (including your name, personal ID number, address, phone number, email address, preferred method of communication) on our website or elsewhere (for instance, in Dip Protect physical stores and locations);
  • By using cookies or information specified in the user's account when using the web page;
  • When making a purchase in the online store (personal data necessary to fulfill the order may include name, address, zip code, phone number and other data. In some cases the online store can offer to voluntarily provide additional personal data and personal information);

Other data collection
We also collect data that is not linked to a particular person (the data on users' age, sex, location and preferred language setting). In addition, we may collect information about the customers' activities on our website. The data is collected and used to communicate the useful information to the customers, as well as to obtain information about the popularity of products, services and website sections. Such aggregated data is used with no reference to a particular person.

Using the collected personal data
By using the collected personal data we can inform our clients about Dip Protect upcoming events, campaigns, and special offers as well as products announcements. Those customers who do not wish to receive our newsletter may unsubscribe from the mailing list at any time. Collected personal information is also used to deliver goods and to fulfill obligations towards customers.

In order to better serve our customers, Dip Protect may disclose user information to the third parties providing services to Dip Protect and bound by a confidentiality agreement. Such third parties are, for instance, our business partners, whose responsibilities include delivery of the products purchased in the online store, providing the hire-purchase services and other companies for strictly confidential analytical purposes.

Changing the personal information
Clients can view, edit and add their personal information under "My Account" section. Should you wish to change the e-mail address used for logging in to the site, please let us know, since the clients cannot change the e-mail address by themselves. The same email cannot be used to create two accounts and therefore if the client wishes to make account modifications, he/she should get in touch with us. 

Personal data security
Dip Protect uses all sorts of precautionary measures (including administrative, technical and physical) to protect the customers' personal data. Only the authorized personnel has access to data processing and editing.

Security
All the personal data posted while shopping in Dip Protect online store are considered confidential information.
Personal data and bank transaction security is guaranteed by protected data transmission channel. 

Privacy Policy Terms and changes
We reserve the right to make changes to the terms of Privacy Policy, if necessary. We assume that customers have familiarized themselves with the Privacy Policy and agreed to its terms before using our web site. 

Feel free to contact us via e-mail info@dipprotect.com regarding all issues related to the privacy policy or data processing.